Customer webinar Get more value from Fotoware with Care Support Packages

Date: 28. April 2026 | Time: 15.00 |  Duration: 30 Minutes

Your DAM is never “done.” New users, new workflows, new content types - and new expectations - often create friction over time.

In this webinar, we’ll show how Fotoware's Care Support Packages help organizations keep their Fotoware setup stable, well governed, and continuously optimized with the right mix of prioritized support, configuration assistance, and advisory services. 

In 20 minutes, you’ll learn how Care Packages help you:

• Reduce disruption with prioritized support and faster response options (ranging from fast SLA response to extended support depending on package).

• Offload day to day admin tasks through ad hoc configuration support (e.g., users, groups, metadata fields, archives).

• Improve long term results with reviews, health checks, and proactive advice to get the most out of Fotoware.

What we’ll cover (agenda - 15- 20 minutes:

• Why standard support isn’t always enough for business-critical DAM usage

• What a Care Package is - and the three pillars Prioritized support, Configuration support, Advisory & proactive guidance

• Care levels explained: Care Plus, Care Premium, Care Platinum

• What this means for Fotoware Veloz vs Fotoware Alto customers (practical examples)

• Next steps: how to choose the right level

This webinar is relevant if you are:

• A DAM owner, system administrator, or platform owner

• A communications/marketing team managing high volumes of assets

• An IT stakeholder supporting governance, integrations, or adoption

• A team planning changes like onboarding new users, new workflows, or optimization initiatives