<img src="https://ad.doubleclick.net/ddm/activity/src=10024890;type=invmedia;cat=front0;dc_lat=;dc_rdid=;tag_for_child_directed_treatment=;tfua=;npa=;ord=1?" width="1" height="1" alt=""> Michael Wandall Ohlsen - Customer Experience Engineer for Fotoware Alto
Book meeting

Meet Michael Wandall Ohlsenn - Customer Experience Engineer for Fotoware Alto

Michael understands both the technology and the business behind every request — pairing a background in IT consultancy and sales with hands-on Fotoware Alto expertise. He supports customers, especially SMBs, through migrations, integrations, single sign-on, and complex workflows, keeping their deployments stable and genuinely useful.

michael-wandall-ohlsen-1

About me:

  • 20+ years with Fotoware in customer service and consulting
  • Background: IT consultancy and sales
  • Working with a variety of SMB customers
  • Languages: Scandinavian languages and English
  • Location: Denmark


I provide reliable, expert customer support for Fotoware Alto — troubleshooting incidents, resolving technical issues, and guiding users through both standard and complex use cases to ensure system stability, user satisfaction, and continuous service improvement.

Core Fotoware expertise:

Integrations / API

Design and implementation of Fotoware API-based integrations to connect Fotoware with CMS, PIM, ERP, and other third-party systems for seamless data exchange and workflows.

Single Sign-On

Connect Fotoware with enterprise identity providers using SAML / Microsoft Entra ID to enable single sign-on and centralized access management for users.

Fotoware Reporting Services

Design and setup of Fotoware Reporting Services using Microsoft Excel or Power BI dashboards, covering asset usage, search, and workflow events to support operational and business decisions.

Complex workflows

Design and implementation of complex business workflows — asset/metadata-based automations and transformations — using Fotoware workflow modules Flow / Color Factory.

Migration On‑Prem to SaaS (Fotoware)

Migration of Fotoware On‑Prem environment to Fotoware SaaS while ensuring data integrity, minimal downtime, and seamless transition of archives, metadata, and workflows to the cloud.

 

professional-services-collage (1)

Discuss your DAM project with our team

Work directly with experienced consultants who design and deliver DAM solutions every day. Get clarity on your setup, architecture, and next steps.

Connect with a Fotoware expert