Data Processors 

Updated July 2019

This page lists all the services that FotoWare uses to process data. To make it easier to understand which ones apply to you, we have split them into three categories:

Website/Marketing | FotoWare as a Service | FotoWare On-Premise

Data Processors for website data and marketing automation 

Typeform
Location: USA
Data processed: Customer surveys and partner certifications

Hubspot
Location: USA
Data processed: Blog Subscribers, Lead Form, Contact Form, Book a demo, Lead tracking

Salesforce
Location: UK
Data processed: Leads, license information, customer agreements and activities 

Pipedrive
Location: Estonia
Data processed: Sales leads

Google Analytics
Location:
Ireland
Data processed:
Tracking data (used on fotoware.com, fotostation.com, Partner Portal and Customer Portal)

Slack
Location:
Ireland
Data processed:
Anonymous customer tracking

Calendly
Location:
USA
Data processed:
Meeting scheduling

Data Processors for FotoWare as a Service

Atlassian Confluence
Location:
Australia
Data processed: 

Microsoft
Location:
USA
Data processed:
Data storage for customer content on Microsoft Azure

Hubspot
Location: USA
Data processed: Blog Subscribers, Lead Form, Contact Form, Book a demo, Lead tracking

Twilio Sendgrid
Location:
USA
Data processed:
Email notification service used for SaaS tenants. 

Salesforce
Location: UK
Data processed: Leads, license information, customer agreements and activities 

Zendesk
Location: USA
Data processed: Customer support ticket handling

AppXite
Location: Latvia
Data processed: Service partner for Support Requests

Pendo
Location: USA
Data processed: Interactive user guides for FotoWare SaaS tenants

Slack
Location:
Ireland
Data processed:
Anonymous customer tracking

Mixpanel
Location: USA
Data processed:
Anonymous user tracking

NETS Payment Gateway
Location:
Denmark
Data processed:
Online payment transactions

Data Processors for On-Premises FotoWare software

Twilio Sendgrid
Location:
USA
Data processed:
Email notification service used for SaaS tenants. 

Salesforce
Location: UK
Data processed: Leads, license information, customer agreements and activities 

Zendesk
Location: USA
Data processed: Customer support ticket handling

Google Analytics
Location:
Ireland
Data processed:
Tracking data (used on fotoware.com, fotostation.com, Partner Portal and Customer Portal)

Slack
Location:
Ireland
Data processed:
Anonymous customer tracking

Calendly
Location:
USA
Data processed:
Meeting scheduling

Uservoice
Location:
USA
Data processed:
Partner and Customer feedback forum

Mixpanel
Location:
USA
Data processed:
Anonymous user tracking

NETS Payment Gateway
Location:
Denmark
Data processed:
Online payment transactions