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DAM consultancy services Make your DAM work the way your business works

Maximize the value of your Fotoware DAM investment with expert consultancy tailored to complex, evolving environments.

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Our consultancy team is here when you need tailored services and expert advice

We offer: Consultancy services backed by 30 years in the DAM industry

Our professional services team consists of DAM experts backed by Fotoware’s extensive industry-leading experience. We help you accelerate implementation, optimize configuration, and drive maximum value from your solution.

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Specialized experience across key industries

Our consultants bring deep, hands‑on experience from industries with distinct demands, including media and entertainment, museums and cultural heritage, manufacturing and retail, and police and public sector. This industry focus allows us to apply DAM best practices in ways that reflect real operational, regulatory and workflow needs.

Meet the team
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How our team can help

  • Your own DAM expert

    Direct contact with your own designated advisor who understands your unique business challenges and provides ongoing, personalized support.

  • Tailored services

    Our expert will assess your specific pain points, analyze your workflows, and deliver guidelines and a solution customized to fit your goals and needs.

  • Advisory for your team

    Equip your team with the skills and knowledge needed to fully utilize your DAM solution’s capabilities, ensuring long-term success.

Saara Kinnunen, Systems Specialist at Sulzer
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"The Fotoware team has been great in helping us optimize our system. Whenever we need support or a new feature, they are quick to respond and very knowledgeable."
Saara Kinnunen - Systems Specialist
Sulzer

Key services

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    DAM onboarding and solution design

    Fast, structured setup aligned with your business needs.

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    On‑premises to SaaS migration

    Secure migration with minimal downtime and full data integrity.

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    Metadata governance and controlled vocabularies

    Consistent metadata for reliable search and long‑term quality.

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    Workflow automation and business rules

    Automated workflows that reduce manual work and scale operations.

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    Integrations with CMS, PIM, ERP, and other systems

    Seamless system integrations using Fotoware APIs.

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    Single Sign‑On and enterprise identity integration

    Centralized access via enterprise identity providers.

Care Packages: Ongoing support and consultancy that grows with you

Every subscription includes standard support to keep your existing setup healthy: troubleshooting, investigation, performance and license/activation issues, and self-service guidance via Learn.fotoware.com, with next-business-day response. Care Packages add faster response, dedicated experts, and ongoing configuration and advisory work — so you get more from your DAM over time.

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    Care Plus

    Prioritized support: phone support, 4-hour response, a dedicated Support Engineer, and up to 8 hours/year of configuration changes.

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    Care Premium

    Care Premium — Everything in Plus, plus up to 16 hours/year of configuration (24 on-prem), an annual review & Health Check with an industry-savvy Professional Services Manager, and tailored recommendations.

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    Care Platinum

    Everything in Premium, plus 50/100/150 hours/year, quarterly reviews & Health Checks, and continuous proactive advice from your dedicated DAM advisory team.

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Get expert guidance for your DAM environment

Do you want to discuss your needs? Let our experts answer your questions.

Contact us