FotoWare Care Premium
Avoid support queues and get immediate responses by having direct phone
access and a dedicated Support Engineer.
- 4 hours response time
- Extended support office hours: 08:00 to 18:00 CET/CEST*
- Phone support
- A dedicated support engineer based on availability
- 8 hours of Professional Services included per contract year
*Monday to Friday (except for public holidays as specified in the standard support agreement).
What to Expect
- Direct phone access and a dedicated Support Engineer