FotoWare Care Premium

Avoid support queues and get immediate responses by having direct phone
access and a dedicated Support Engineer.

FotoWare System

What's Included

  • 4 hours response time​
  • Extended support office hours: 08:00 to 18:00 CET/CEST*
  • Phone support ​
  • A dedicated support engineer based on availability​
  • 8 hours of Professional Services included per contract year

    *Monday to Friday (except for public holidays as specified in the standard support agreement).​

What to Expect

  • Direct phone access and a dedicated Support Engineer