Support Response Times

Next Business Day Response Time

When support cases are reported to FotoWare before 12:00 Central European Time, a qualified technician will respond before 17:00 the next business day, with the exception of national holidays in Norway, Germany, or the United Kingdom respectively.

Case Studies

“We now have a system that is available 365 days a year, which means that Police Officers can view images they need to see at any time.

Kevin Clark - Imaging Unit Manager, North Wales Police, UK