Support Response Times

Next Business Day Response Time

When support cases are reported to FotoWare before 12:00 Central European Time, a qualified technician will respond before 17:00 the next business day, with the exception of national holidays in Norway, Germany, or the United Kingdom respectively.

Case Studies

“First, the response time for photo requests has been cut considerably and second, for the first time we are able to have a complete overview of all the photos that are important to us.”

Carsten Jordan - Hamburg Süd, Germany